Customers are the lifeblood of any business. As they get more demanding, customer delight, and not customer satisfaction, is the new standard in customer service. When it comes to delighting consumers, the need for ensuring on-time deliveries cannot be emphasized...

Improving customer experience is one of the top priorities for any manager. Automation holds the key to improving customer service and achieving business excellence. Slowly but surely, businesses have started understanding this mantra of success and are automating...

Your warehouse productivity has a major impact on your revenue, profit, and customer experience. An efficient warehouse ensures swift, error-free deliveries; helping improve your customer experience. Streamlining warehouse operations, however, is a job easier said...

Acquiring a fleet of vehicles is arguably one of the major investment decisions that a business takes. If you own a fleet of vehicles, you need to invest time and efforts in managing it. Effective fleet management holds the key to getting the most out of your fleet....

A warehouse manager must have critical inventory-related data on their fingertips. To take the right decisions when they matter the most, managers must have easy access to reports and information. To help their supervisors manage warehouses more effectively,...

Managing their warehouses is one of the several business priorities of managers around the world. To avoid stockouts, many managers use barcode scanning systems. A barcode scanning system for a warehouse not just helps avoid stockouts, but also assists the warehouse...

Businesses used to rely heavily on manual systems for inventory tracking. Spreadsheets were used to capture critical data. However, systems that rely on human intervention to function are highly prone to errors. Additionally, teams have to dedicate a substantial...

Since the 1970s when it was first introduced, mobile technology has come a long way. Today, mobile devices, in addition to facilitating communication, are helping businesses manage their supply chain more effectively. Mobile devices are fast replacing bulky scanners...

Despite managing their warehouses effectively, many businesses are unable to fulfil orders on time. A lot of organizations that do everything right in their warehouses fail to understand the importance of optimizing their delivery routes.   What is route...

No matter how good your products are, if you fail to ensure their regular availability, many customers will abandon your brand. To give your buyers one more reason to stick to you, make sure they get their preferred products when they want and where they want. An...