Our Solutions

Courier company? Owner / driver? If you specialise in the delivery of packages, mail and small items (both high- and low-value shipments), you deserve a fully functional software solution that can handle daily business volumes and activities. You deserve courier service software that provides real time track-and-trace visibility, from collection request right through to POD confirmation and invoicing. You deserve a Dovetail solution.

Enter: FreightWare; a complete set of transport management modules, developed to cater for pure-play transport companies like couriers.

In South Africa, over 80% of all freight– overnight express, line haul, break bulk, etc. – is moved via road. But the road freight and road transportation industries face ongoing challenges linked to fuel prices, labor increases, increased vehicle and maintenance costs and process inefficiencies. And it can be difficult to maintain customer loyalty in this environment.

As a road transporter, you’ll agree that you’re required to become more efficient, more profitable and more cost-aware, while increasing the quality of your customer service. Easier said than done. But Dovetail can help.

Our FreightWare Transport Management Software and related solutions, including eXpressLink, eDocs, eBilling and MobileControl, have delivered superb results by assisting transport companies to decrease operating costs, increase profitability and improve overall customer service levels.

For bulk transporters, the focus is on getting materials and product–pallets, silica sand, powder, chemicals, pulp/paper products, paint or solvents – to their destination on time and economically, but beyond the transport costs of trucking liquid and dry bulk, logistics management is a key part of the process.

It’s equally important to integrate technology and best practice, so supply chain executives have the data they need to make correct transport management decisions. Our FreightWare software and its solutions –eXpressLink, eDocs, eBilling, MobileControl, etc.–are ideal for this purpose.

The 3PL industry is a lively arena known for its varying degrees of complexity. Every 3PL facility operates differently due to client mix, KPIs, contract terms and other factors, and the level of automation varies based on customer requirements. At the same time, 3PL operators must run profitable businesses with one set of tools, facilities, manpower and material-handling equipment.

This is why 3PL business owners need non-rigid and flexible solutions that can handle varying degrees of automation within a single facility, like Dovetail’s AccellosOne 3PL Warehouse Management Solution (WMS).

A warehouse and distribution centre has enough to do, without also having to worry about increasing operational effectiveness, improving the timeliness of management information, managing legacy or accounting software inventory systems, complying with legislature and eliminating manual processes.

But Dovetail’s Accellos Warehouse Management Software and related solutions -FreightWare, eBilling and MobileControl - equip warehouse and distribution centres with the proper performance metric tools and processes to improve their operations while meeting business requirements.

The transport of bulk goods faces a large number of challenges that arise from the type of shipments being moved, the requirement of special vehicles or special trailers and the specific collection and delivery points.

Any transport of bulk goods is open to obstacles arising from the type of shipment being moved, the need for special vehicles or special trailers, and specific collection and delivery points. But Dovetail’s FreightWare Transport Management software and its related solutions -eXpressLink, eDocs, eBilling, MobileControl, etc.–offer contracts service providers the ideal way to fulfill intensive technology needs and rise above unique challenges.