Our Services
At Dovetail our dedicated team is passionate about looking after your logistics system needs. Providing the software solutions to your day-to-day business processes, from the boardroom to the engine room, is only one aspect of our job; implementation and support, provided to you by our talented, highly-skilled and knowledgeable staff, is one of the reasons why we have such a strong customer-base, with some clients having partnered with us since the early days of Dovetail, in 1994.Our comprehensive range of services is appropriately geared towards maintaining our superior range of products.
Dovetail utilizes a highly skilled and experienced team of Business Analysts with class-leading industry knowledge.
A team of Dovetail analysts, together with your business process staff, will clearly define the processes that drive your business and, more importantly, how those processes can make best use of the technology and decision-making support systems available from Dovetail. Since the Dovetail suite of products has such a marked effect on processes, Dovetail input is invaluable.
Dovetail utilizes a highly skilled and experienced team of Project Managers with expert industry knowledge.
Dovetail’s project managers have an excellent understanding of the client’s business and will assist in the following areas: project delivery management; project budget, schedule and scope management; sub-contractor and 3rd-party liaison; and project task allocation and management.
Dovetail utilizes an extremely skilled and knowledgeable team of trainers with special industry understanding.
Dovetail’s trainers have an excellent understanding of the logistics industry and provide a national Training Service at your site.
Dovetail provides a highly skilled team of database specialists to administer and maintain your database.
Dovetail’s Database Administrators have an excellent understanding of the client’s database environment and can provide a broad spectrum of database administrations.
Dovetail provides hosting and associated maintenance services in a high-tech data centre.
Dovetail’s Database Administrators have an excellent understanding of your business’ facility environment and are able to assist in operating smooth and effective facilities.
Dovetail provides a range of ancillary IT services through its high-tech data centre and communications infrastructure.
Dovetail’s Value-added IT Services include, among others: Internet connectivity; LAN management; and enterprise email solutions.
”Dovetail provides a bulk freight solution at low cost to Triton that is stable, adaptable and light-weight on resources. FreightWare’s add-on products and solutions are great with constant innovation, keeping up with technology and industry change“
