eBusiness

eBusiness is an online module that provides access via the internet to your clients, allowing them to view real-time information - track-and-trace/reports - and create on-line transactions.

The eBusiness module provides an innovative and interactive function to the Logistics Operator’s customers.

The benefits:

Access to all customer information, operational and financial, from past to present.

Customer ability to process live quotes and collection requests, providing increased customer satisfaction; further entrenching the Logistics Operator with the customer.

Gives the customer the ability to view track-and-trace details; extracting pod images assures the customer of the Logistics Operator’s commitment to providing a reliable service.

Displaying invoices and statements via the e-business solution enhances customer fulfillment.

The option of providing reports has been enhanced to view the stats in the form of graphs, highlighting both successes and failures to customers, ultimately allowing them to monitor their spend, plus track the service agreement signed with the Logistics Operator.

Making this type of information transparent to the customers via the eBusiness solution will assure the customer that Logistics operators are serious about maintaining and adhering to their committed service levels.