Infios Enterprise 3PL Warehouse Management Solution
Warehouse Management Software is a software system that has been specifically designed to streamline and automate your inventory, delivery and data systems. An effectively implemented system is what sets your business apart from its competitors and assists in attaining a reputation of excellence and quality. Investing in Warehouse Management Software (WMS) enables you to integrate and synch each aspect of your business together, starting from the beginning of the process; progressing right through shipping and delivery. The correct WMS will drive efficiencies and help you reduce overall warehouse costs.

Comprehensive Software
Purpose built for multi-client operations, our Enterprise 3PL WMS help you manage your people, processes and technology, whatever the complexity of your warehouse environment. This includes customer portals, automated reporting, dashboards and labour management.

Reduce Costs
Reduced on going costs for quick and easy deployments, by enabling users to utilise the powerful workflow tools and rules based engine to set up new warhouses, processes and on-board new clients.

Unique client workflows
Our 3PL tools enable you to manage your unique users’ business processes, based on client-specific parameters. This automatically ensures your operators comply with your customers’ service level agreements, including auto- calculation of unique billing needs.

Having insight to the rising costs that distribution and manufacturing businesses experience, Dovetail offers a refined, leading Infios Warehouse Management Software system that will increase your warehouse efficiency and revenue.
The Infios (formerly HighJump) Warehouse Management System (WMS) is designed for scalability in functionality, throughput and degree of automation to meet the special requirements of a range of industries. It features a complete coverage of functions and high flexibility to ensure multi-client capability, transparency and individual extensibility. The result are faster reaction times, order management, reduced pick errors optimal use of resources and shorter processing times.
Infios WMS Features
Infios uniquely provides the end to end solutions and expertise – from software, robotics and material handling automation – all from a single provider. This includes:

Warehouse Management Software:
An all-encompassing software suite designed to maximize space, improve efficiencies and increase productivity in- and outside the warehouse – up to the last mile when integrated with Dovetail’s Transport Management Solution.

Automation Solutions:
Holistic, technology-agnostic solutions built for heightening demands, tighter delivery windows and omnichannel fulfillment.

Voice/Vision/Mobility:
Innovative warehouse solutions to boost productivity, accuracy and safety with hands- and eyes-free technologies.

Robotics:
A range of scalable autonomous robotic solutions to improve floor operations, transportation and processing in the warehouse.

Materials Handling:
A full range of materials handling equipment to store and retrieve goods in the warehouse.

Software Consulting:
Decades of experience to transform operations with minimal disruption.
Recognized as a Magic Quadrant Leader
Infios was named a leader on the Gartner 2024 Magic Quadrant for Warehouse Management Systems.
In our experience, with more than 30 000 satisfied logistics users across Africa – including multi-nationals and conglomerates – we have observed first-hand the phenomenally positive results of industry-specific WMS. Analysis of various case studies reveal notably increased efficiencies and revenues, minimized error-reporting and significant reductions in losses of at least 25%. These incredible results present a strong case for organizations to firstly invest in or upgrade to robust WMS solutions; as well as for the ongoing monitoring and maintenance of these systems, ensuring they remain cutting-edge and operate seamlessly.
As industry professionals our team of experts have dedicated themselves to mastering their niche and that is specializing in Warehouse Management Software that provides real-time visibility of warehouse activities whilst maximizing operational efficiencies and enabling a streamlined supply chain.
The Fundamentals of 3PL Warehousing

INVENTORY ALLOCATION
Our inventory allocation process is automated and results in lower labor costs, decreased errors & faster order execution.

SHIPPING AND RECEIVING
Our solution provides outstanding organizational capabilities for expediting & monitoring the flow of goods.

CYCLE COUNTS
Inventory is constantly updated under well-automated systems, assuring accuracy & currency for both 3PL operator & customer.

CATCH WEIGHTS
The Infios 3PL platform features a highly refined catch weight capability.

SPACE OPTIMIZATION
Our solution optimizes space optimally, managing both customer concerns & profitability factors in overall warehouse operation.

DIRECTED PUTAWAY
Putaway rules in 3PL software ensure customer preferences and warehouse operating requirements remain fully compatible.

APPOINTMENT SCHEDULING
Enables 3PL operators to coordinate with carriers, establishing efficient movement of loads in & out of the warehouse.

DOCUMENTS,
REPORTING, AND EDI
Our 3PL solution incorporates a comprehensive set of tools for electronic document preparation, analysis, & exchange.
3rd Party Logistics (3PL) and Ecommerce Process
The challenge – The opportunity – The solution
Case Studies




Blogs
6 Leading eCommerce Delivery Best Practices
eCommerce delivery plays a significant role in the success of a business. Therefore, to ensure that the company is successful, the business should be aware of the best practices to ensure customers have the best shopping experience. eCommerce delivery management is…
The Growth of eCommerce Delivery in South Africa
Over the last few years, South Africa has experienced a huge increase in eCommerce and eCommerce delivery. This increase has been influenced by the increase of online shopping and this is only the beginning. What is eCommerce Delivery? eCommerce delivery…
How COVID-19 Has Impacted Last-Mile Delivery Logistics
Covid-19 has brought about new challenges and opportunities for each industry. Last-Mile Delivery hasn’t been spared from the effects of the pandemic. Last-mile has always the most challenging part of the supply chain. So how was it impacted by Covid-19? What…
FAQ’s
Does your WMS support one installation that can be setup to manage multiple warehouses with multiple clients?
Infios 3PL WMS supports a multi-warehouse, multi-client set up of one database and installation.
Does your WMS support integration with multiple 3rd party ERPS?
With the eXpressWay middleware solution, Dovetail provides integration between the WMS and a myriad number of ERP solutions.
Does your WMS support configuration to manage unique stock processing and billing rules per client?
Advanced labour management tools allows for benchmarking to be defined and tracked to measure employee performance and productivity.
Does your WMS support RF picking, voice picking and options to integrate with autonomous robotics?
The WMS provides for full RF processing, voice picking and has the capability to interface with AMRs for more advanced automation.
Does your WMS support labour tracking and productivity management?
The inherent workflow tools provides the rules engine that allows for unique customer stock management rules and billing rules to be configured as needed.
Does your WMS support automated reporting and dashboard KPIs?
The WMS provides end user report and dashboard generation. Reports can be scheduled to auto-run at predefined times and be automatically emailed to all stakeholders.
Does your WMS provide a client self-serving web portal?
A web based client portal is available on the WMS. Customers have secure access to view live and historical stock information.
Is your WMS cloud based?
The WMS can be deployed as a full cloud solution, including on Oracle Cloud Infrastructure. There is also an options for customers to deploy on premise.
First Choice in Warehouse Management Software
Please click here to contact Dovetail to find out more about our Warehouse Management Software solutions and to see how we can help you become more efficient and reduce costs.



